MetricFire

MetricFire

MetricFire sought a visual identity and brand strategy that would convey reliability, technical expertise, and approachability, while supporting its role as a trusted SaaS provider for global engineering teams. The goal was to modernize the brand, unite its customer communications, and create memorable marketing assets for digital and physical touchpoints.

MetricFire sought a visual identity and brand strategy that would convey reliability, technical expertise, and approachability, while supporting its role as a trusted SaaS provider for global engineering teams. The goal was to modernize the brand, unite its customer communications, and create memorable marketing assets for digital and physical touchpoints.

Impact

May 15, 2024

A SaaS with an attitude

A SaaS with an attitude

Services

May 15, 2024

Brand Design, Web Design

Brand Design, Web Design

Client

May 15, 2024

Xenon Partners

Xenon Partners

Year

May 15, 2024

2019

2019

MetricFire needed a differentiated identity in a competitive SaaS landscape, communicating both their technical resilience (e.g., “99.999% uptime”) and their human, customer-focused support. The aim: combine engineering trust with playful memorability, breaking away from sterile or impersonal industry visuals.

We anchored the brand’s narrative around the “Caveman Data” persona—a friendly, strong mascot who guides teams from primitive confusion to metric-driven clarity.

  • Visual Storytelling: Evocative mascot, stone-age analytics, firelight teamwork to make data accessible and memorable.

  • Confident, Welcoming Design: Contrasting bold visuals (mascot, charts, firelight) with approachable layouts and copy.

  • Consistent Multi-Channel Assets: Unified digital, merch, and campaign graphics to reinforce brand character.

  • Customer-Centric Messaging: Friendly voice that celebrates engineers (“thousands of happy engineers”) and invites trust.

Illustrated calendar and event series for user engagement (images attached)

  • Mascot-led hero graphics and scene compositions (team meetings, data explanations, uptime slogans)

  • Campaign-ready social templates and blog imagery

  • Premium t-shirt, sticker, and digital swag designs for branding

  • Customer testimonial visuals, incorporating mascot and success themes

Business Impact:

  • +50% Increase in Brand Recognition (unique, memorable campaign visuals)

  • +30% Engagement on Social Media (mascot-driven graphics and witty copy)

  • Enhanced Staff & Customer Trust (warm narrative, clear positioning)

  • Improved campaign conversion/adoption (visual storytelling for product features)